Technical Support

System Scan

Most problems concerning the Online Course can be solved by insuring you meet the system requirements. If you are unsure as to whether or not you meet the system requirements, please click on the System Scan link below before contacting technical support.

Start the scan

Support Request Form

For class/tape resets please contact the office. Please allow 24 hours for your request to be processed.

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Wiley Support Links

Windows Vista users experiencing compatibility issues with our Simulation Software should visit the manufacturer's technical support website.